At TRUE FOCUS, we want our students to be fully satisfied with our education. As the Soft Contact Lenses Masterclass is a digital product accessible immediately upon purchase, the following refund rules apply:

1. Refund Period: Customers have the right to request a refund within 7 days from the date of purchase.

2. Conditions for Refund Approval: A refund will be granted exclusively if:

• The user has viewed less than 5% of the course video material (tracked via our platform).

3. Refund Procedure: Requests must be sent via email to: info@truefocus.net. Please include your full name and the email address used during purchase.

4. Processing of Funds: Once approved, the refund will be issued to the original payment method (card) within 5-10 business days, depending on your bank's policy.

5. Abuse Policy: We reserve the right to deny a refund in cases of suspected system abuse, account sharing, or unauthorized content distribution.